How T10Exchange collects, uses and protects your personal information. Last updated 22 August 2026.
T10Exchange ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains what we collect when you use t10exchange.live and our related services, why we collect it, how we keep it safe, and the choices you have. By using our website, app or WhatsApp support, you agree to the practices described here. If you do not agree, please do not use the platform.
We have written this policy in plain language on purpose, because you should not need a law degree to understand how your information is handled. If any part of it is unclear, or if you would like more detail about a particular point, our team is happy to explain. We review this policy from time to time to make sure it keeps pace with how the platform works and with our obligations, and the date at the top of this page tells you when it was last updated.
We aim to collect only what we need to run your account and serve you well. Depending on how you interact with us, this may include:
We use your information to create and manage your account, process deposits and withdrawals, provide customer support, keep the platform secure, prevent fraud and underage use, meet legal obligations, and improve our services. Where a welcome offer or update applies to you, we may use your contact details to tell you about it. We do not sell your personal information to third parties.
We share personal information only where it is necessary and appropriate: with trusted payment and technology providers who help us run the service, with our support team to assist you, and with authorities where the law requires it or to protect our users and platform. Any partner who handles data on our behalf is expected to protect it and use it only for the agreed purpose.
Our website may use cookies and similar technologies to remember your preferences, keep the site secure, and understand how it is used so we can improve it. You can control cookies through your browser settings, including blocking or deleting them, though some parts of the site may not work as smoothly if you do. Where required, we ask for your consent to non-essential cookies.
We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. Handling sensitive actions such as password resets through verified WhatsApp support is part of that protection. That said, no method of transmission or storage is completely secure, so we cannot promise absolute security. You also play a part: keep your password private, never share one-time codes, and be alert to anyone impersonating us.
We also limit who can see your information to the people and partners who genuinely need it to do their job, such as processing a payment or helping you with support. We do not hold on to sensitive details we have no reason to keep, and we take care when information is no longer needed to remove it safely. Security is not a box we tick once; it is something we keep working at as threats and technology change.
We keep your personal information only for as long as needed for the purposes described here, including running your account, meeting legal and regulatory duties, resolving disputes and enforcing our agreements. When information is no longer needed, we take steps to delete or anonymise it.
Subject to applicable law, you may ask to access the personal information we hold about you, request that we correct inaccurate details, ask us to delete information where we are not required to keep it, and object to or restrict certain uses. To make a request, contact us on WhatsApp using your registered number so we can verify your identity before acting. We will respond within a reasonable time.
T10Exchange is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a minor has provided us with personal information or opened an account, we will close the account and delete the information. If you believe a minor is using our service, please tell us at once.
We encourage parents and guardians to take an active role in keeping young people away from gambling content. If children use a device that can reach our website, please make use of the parental controls and content-filtering tools available on that device and network, and keep your own login details private so they cannot be used by anyone else in the household. Protecting minors is a responsibility we take seriously, and one we share with the adults who care for them.
We process your personal information only where we have a proper reason to do so. In most cases that reason is to perform the service you have asked for, such as running your account and processing your deposits and withdrawals. We also process data to meet our legal and regulatory obligations, to prevent fraud and underage use, and where we have a legitimate interest in keeping the platform secure and improving it, provided that interest does not override your rights. Where the law requires your consent, for example for certain non-essential cookies or marketing messages, we ask for it and you are free to withdraw it at any time.
To understand how our website is used and to keep it working well, we may use analytics and technology services provided by trusted third parties. These services may collect technical information such as the pages you visit and the type of device you use, generally in a form that does not directly identify you. We use this insight to fix problems and improve the experience, not to build intrusive profiles. Any third party that processes information on our behalf is expected to protect it and to use it only for the purpose we have agreed. We do not sell your personal information to anyone.
Security is a shared responsibility. You can help protect your own information by choosing a strong, unique password, keeping your login details private, and being alert to anyone impersonating us or asking for sensitive details. Please do not share your one-time codes or bank PIN with anyone, including people claiming to be from support, because we will never ask for them. If you use a shared device, always log out fully when you finish. If you ever suspect your account has been accessed without your permission, contact us straight away so we can help secure it.
Despite everyone's best efforts, no system is completely immune to security incidents. If a breach were to occur that affected your personal information, we would act promptly to contain it, assess the impact, and take the steps required of us, including notifying you and any relevant authority where the law obliges us to do so. Being open with our members in such a situation is part of the trust we work to earn.
Because we handle deposits and withdrawals, we necessarily process some payment-related information, such as the UPI reference or bank details used for a transaction and a record of the amounts and dates involved. We use this only to move your money, to confirm that funds go to the right verified account, and to meet our legal duties around record-keeping and fraud prevention. We deliberately do not ask you to enter card numbers, banking passwords or PINs on this website, and you should never share those with us or anyone else. Keeping the payment account in your own name helps us protect you and keeps your withdrawals running smoothly.
From time to time we may let you know about features, offers or updates that we think will interest you, using the contact details you have provided. You are always in control of this. If you would prefer not to receive such messages, simply tell our team on WhatsApp and we will stop, without affecting the service you receive. We do not share your contact details with outside companies for their own marketing, and any messages you do receive from us will make clear how to opt out.
Our website or messages may occasionally contain links to third-party sites, such as a payment provider or a game supplier. Once you follow a link away from our platform, this privacy policy no longer applies, and the other site's own policy governs how it handles your information. We are not responsible for the practices of websites we do not control, so we encourage you to read their privacy notices before sharing any personal details with them.
You are in control of the cookies stored on your device. Every major browser lets you view the cookies a site has set, delete them, and block some or all of them for the future, usually from the privacy or settings menu. If you block essential cookies, parts of the website may not work as intended, so you may prefer to remove only those you do not want. On a shared device, clearing cookies when you finish is a simple way to protect your privacy. Where the law requires it, we will also ask for your consent to non-essential cookies when you visit, and you can change that choice at any time.
We may update this privacy policy from time to time to reflect changes in our practices or the law. The latest version will always be posted on this page with a revised date, so it is worth checking back occasionally. Continuing to use the platform after an update means you accept the revised policy. If you have any questions about this policy or how we handle your information, or if you wish to exercise any of your rights, please reach us through our contact page or on WhatsApp, and we will be glad to help.
This privacy policy is provided for general information and does not constitute legal advice. Please review it alongside our terms and conditions and disclaimer.